Private Investigator Marketing… It All Begins with Want.

| 0 Comments November 24, 2008

It All Begins With Want:
“Knowing what you want will be the power behind your drive.”

By Steve Mallon

What makes a good PI Salesman?

Just showing up in life won’t be enough. Life is sales! If you have a pulse and something even close to the correct body temperature, you are already engaged in sales to one extent or another. PI Sales Reps are information gatherers who identify, inform and educate prospective clients regarding available investigative services or products that resolve a specific client need. A PI sales representative (hint: that’s you), must enjoy the hunt and love to win, getting a rush when the prospect says “yes” and signs the contract.

You are a professional problem solver and have enormous value to your clients and prospects. Your client has a problem and you have his or her solution. Your client looks to you to provide the right mix of products or services that will eliminate a burden from his or her business. Don’t doubt that for one moment. The client comes to you with serious needs that directly affect their survivability or profitability. The client reaches out to you and relies on your judgment and ability to respond with a strong professional helping hand. Modern PI marketing and salesmanship are best understood not in the old sense of “telling and selling,” but in the new sense of satisfying client needs. Clients are not looking for PI vendors. Instead, they want Client-PI relationships. Giving your client what they want is the best way I know of to get what you want. Clients need to see your services as the answer to an essential need they have.

When you started out in this investigative profession as an agency owner, you were motivated by dreams and visions of what your future could become. You wanted control over your own future. You wanted freedom to make your own decisions. You wanted to make things better in your own life, and you expected appropriate rewards for your achievements. You knew then that you had the skills to be a good investigator, but you also realized that those dreams and visions must be driven by very different and unfamiliar skills. Some of those different skills are those about which you may yet be unsure.

PI Entrepreneurs are larger than life in many ways. Personal traits play an important role in determining your future success. Since salesmen are made, not born, the road to perfecting your sales skills must be your foremost developmental priority. Now, get out there and sell something!

Steve Mallon is the author of three popular books on PI sales and marketing. He is the owner of Agency Communication & Publishing, a PI and Security agency consulting firm. Steve can be reached by email by clicking here or by phone at 954.691.5673.

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Category: Marketing

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