The June 2012 podcast of The American Private Investigator with your host, Paul Jaeb of Heartland Investigative Group, features Sean Mulholland, President and CEO of Mulholland Investigation and Security Consulting in Jacksonville, FL and Managing Member at Mulholland Forensics LLC, joining Paul to talk about how to expand the product offerings in your agency and other best business practices. Hear Sean share how he set pricing for both investigative and forensic services, managed accounting, investing in computer forensics software, and about transitioning from law enforcement and FBI service to investigative work. Sean and Paul discuss buying or developing other offerings as a hedge and how the opportunity cost, or neglect to the other side of the business, and the importance of interviewing people.
Regular contributors Alan Goodman of Lawyers Investigating Service and Peter Psarouthakis of ISPLA joins Paul to talk about common misconceptions about what investigators can legally do and how these misconceptions can get investigators into trouble (see Pursuit Magazine article Surveillance by Private Investigators and the Law. Hear Peter, Alan, and Paul discuss the particulars of being perceived as impersonating law enforcement, recording a phone conversation or wire tapping, trespass, invasion of privacy, and how to set up policies and procedures in your agency to guide you and your employees about what not to do and not to do and how to handle client misconceptions.
Tune in next month and hear returning guest Dave Pelligrinelli of AFX Search talk about metrics and key things you can pull out of your agency to tune up your business.
Guests on the June 2012 podcast are:
- Sean Mulholland, President and CEO, Mulholland Investigation and Security Consulting and Managing Member, Mullholland Forensics, LLC: 221 East Adams Street, Jacksonville, FL 32202, T: 904-354-7989, sean@mulhollandinvestigation.
- Alan Goodman, Lawyers Investigating Service, Inc: P.O. Box 8479, Portland, Maine 04104, Maine: 207-775-5685, 800-244-5685, Nationwide: 888-244-5685, F: 207-893-1475, firstname.lastname@example.org, www.
- Peter Psarouthakis, Investigative & Security Professionals for Legislative Action (ISPLA): 235 N. Pine Street, Lansing, Michigan 48933, T: 734-428-9663, email@example.com, http://
- Paul Jaeb, Heartland Investigative Group: 520 Nicollet Mall, Suite 520, Minneapolis, Minnesota 55402, T: 612-371-9255, pjaeb@
heartlandinfo.com, www. heartlandinfo.com.
See The American Private Investigator resources for links to the organization websites mentioned in this podcast.